Don't use the Diamond Balance and Timesheet
Manage diamond movements, acceleration options, and temporary supports.
Diamond, settings, support and privacy
Timesheet, E-Pin, audio settings, support requests, and account data processing.
This section covers hard-to-return operations such as acceleration, purchase, and account security. Make sure to check the amount, the target server, and whether the process is permanent or not on the confirmation screen.
Principles
See value before approval. Compare the product, quantity, server, and total price for each transaction that spends diamonds or real money for the last time.
Store document. Protect e-Pin, transaction number and date information in payment and support transactions until the result is final.
Don't rush into secrecy. Read coverage, waiting time, and return conditions in transactions such as downloading data and deleting accounts.
Topics
What do diamonds pay for?
See the diamond price and rules of every paid in-game action in one table.
Receiving a diamond package and tracking the order history
Select the package on the open sales channel, verify the payment summary, and follow the delivery.
Subscription plan and subscription privileges
Manage monthly plans, renewal period, and active privileges within the game.
Do not use e-Pin code
Turn the current campaign code into diamonds in your account.
Changing music, interface, and general settings
Manage your game preferences from Agenda’s quick settings.
Create a request for support or feedback
Send error, account, payment, suggestion, or other issues to the support team.
Do not download personal data or apply for KVKK
Export account data and follow their legal application.
Do not change the product and season announcement permission
Open or close optional email announcements at any time.
Create an account deletion request
Start the permanent account closure process from the privacy center.
Do not close the session securely
End the game session on the common or personal device.